Residence Help

If you would like your bed lofted, please file a Service Request. Please also include as many details as possible: room number, which bed you're referring to (e.g., the one closest to the window, in the middle, by the door, etc.) and the desired height (e.g., all the way up/down, three pegs up/down).  

In this video, we will show you how our Facilities Assistants do it and why it's important for you to avoid injury and be sure someone from UNT does this for you. We do not want you potentially getting harmed!

1. Start by putting your dirty laundry in the washer.
2. Do not overload the washer. Follow the instructions on the unit to determine the amount you can add.
3. Add your detergent on top.
4. Adjust the settings you want to use for your load type.
5. Set a timer on your phone for the length of time displayed.
6. Before loading the dryer, empty the lint tray. This is very important to not damage our dryers.
7. Do not overload the dryer. Follow the instructions on the unit to determine the amount you can add.
8. Select your desired settings on the dryer.
9. The dryer always takes one hour, so set a timer on your phone accordingly.

1. If the red light is on, press the lower button to restore power to the outlets.
2. The red light will turn off when power is restored.

1. Green containers outside of the residence halls are for trash like food waste, plastic bags, and single use items (paper plates or napkins)
2. Please bag all trash before placing it in the bin
3. Blue containers outside of the residence halls are for recycling like carboard boxes
4. Remove all packaging materials (Styrofoam and plastic)
5. Flatten the boxes before placing them in the bins

1. Turn the handle of the shower all the way around until it stops.
2. The water may need to run for a minute or two to heat up.
3. When finished, turn the handle all the way back in the opposite direction.

1. Submit a Service Request ASAP.
2. After filing, find the valve located under the sink or behind the base of the toilet.
3. Turn the valve clockwise (to your right) until the leak stops.

1. If your room has a thermostat, use the arrows to adjust the temp up and down.

1. Start by grabbing a plunger.
2. Place it over the clog and push down towards the drain.
3. You want the plunger's edges to touch the bowl and create suction to dislodge the clog.
4. Without lifting the plunger, rapidly press up and down until the water level lowers.
5. Then flush your toilet again to remove the clog.