Requesting Service

Online

Click the white “Request Service” button located throughout this website.

Email

Send your request to Work.Control@unt.edu

Phone

Call Work Control at 940-565-2700.

Once Work Control assigns the request to the appropriate Facilities team, an email confirmation is sent to the requestor that provides a Work Order number. The Work Order number allows customers to monitor the status of their Work Order.

Service Categories

Services provided are classified into two categories:

Institutional Services are services for which Facilities receives a budget allocation and are rendered without charge. Examples include:

• Building Maintenance and Operations
• Housekeeping for classrooms, offices, common areas, etc.
• Grounds Maintenance
• Energy Management
• Infrastructure Support

Departmental Services are services for which Facilities does not receive a budget allocation and must be funded by the requesting department. Examples include:

• Event Support
• Vehicle and Equipment Maintenance
• Moving
• Equipment installation
• Engineering, Construction, and Project Management services
• Special Requests (building bookshelves, hanging whiteboards, etc.)
• Auxiliary requests (Campus Services, Athletics, Housing, etc.)